Contact Us

Authentic Magic Wand massagers are imported, distributed, and marketed by Vibratex, INC. – that’s us! We are looking forward to hearing from you!

Please select from the following customer support options:

Warranty:

All authentic Magic Wands are protected by a one-year Warranty. Click the WARRANTY button below to learn more or to submit a claim.

Authenticity:

Questions about how to identify the real thing? Click the AUTHENTICITY button below.

Where to Buy:

Looking for an authorized Magic Wand retailer? Click the WHERE TO BUY button below.

Replacement Chargers:

Need a replacement charger or power adapter? Click the REPLACEMENT CHARGERS button below.

Online Purchase Questions:

Do you have questions about a Magic Wand you purchased online? Click the ONLINE PURCHASES button below.

All Other Questions:

Can’t find the information you need in the above selections? Simply fill out the form below and our team will get back to you.

Customer Support Voicemail:

If the above options are not what you’re looking for, our customer support team is available to help with your question.

Before calling, please read carefully:

  • If your question is about a warranty claim, please click here or allow 5-7 business days for our team to reply to your original claim.
  • If your question is related to the above topics, our team can only direct you to the related online links.
  • Because we do not sell Magic Wands to the public:
    • Our team is not able to take orders by phone.
    • Our team cannot answer questions about any online purchases you’ve made – please contact an authorized reseller directly.

If you’d like to leave a message for our customer support team, please call the number below. Please allow 1-3 business days for a response.

Customer Support Voicemail: 1-888-558-9778

Contact Us

Authentic Magic Wand massagers are imported, distributed, and marketed by Vibratex, INC. – that’s us! We are looking forward to hearing from you!

Please select from the following customer support options:

Warranty:

All authentic Magic Wands are protected by a one-year Warranty. Click the WARRANTY button below to learn more or to submit a claim.

Authenticity:

Questions about how to identify the real thing? Click the AUTHENTICITY button below.

Where to Buy:

Looking for an authorized Magic Wand retailer? Click the WHERE TO BUY button below.

Replacement Chargers:

Need a replacement charger or power adapter? Click the REPLACEMENT CHARGERS button below.

Online Purchase Questions:

Do you have questions about a Magic Wand you purchased online? Click the ONLINE PURCHASES button below.

All Other Questions:

Can’t find the information you need in the above selections? Simply fill out the form below and our team will get back to you.

Customer Support Voicemail:

If the above options are not what you’re looking for, our customer support team is available to help with your question.

Before calling, please read carefully:

  • If your question is about a warranty claim, please click here or allow 5-7 business days for our team to reply to your original claim.
  • If your question is related to the above topics, our team can only direct you to the related online links.
  • Because we do not sell Magic Wands to the public:
    • Our team is not able to take orders by phone.
    • Our team cannot answer questions about any online purchases you’ve made – please contact an authorized reseller directly.

If you’d like to leave a message for our customer support team, please call the number below. Please allow 1-3 business days for a response.

Customer Support Voicemail: 1-888-558-9778

Click to access the login or register cheese