Please read carefully.

 

Authentic Magic Wands are imported, distributed, and marketed by Vibratex, INC. (that’s us!). However, we DO NOT sell any products directly to the public. Authentic Magic Wands are sold by thousands of authorized retailers across North America.

 

 

If you purchased a Magic Wand online, it was done through another reseller, NOT this website. Therefore, our team will not be able to help with any questions about your order. Please contact the retailer or website where you made your purchase.

 

 

Although you may see the Vibratex name listed as the “brand” or “seller,” that is to ensure authenticity. We do not manage Amazon sales, orders, or support. If you have a question about your Amazon order, you must contact Amazon customer service.

 

 

If you would like to submit a Warranty claim, click here.

 

If you have any other question, please review the options on our Contact Us page.